Online Payment Process
Penn State Health offers online bill payment for many of our services. The images below show statements that provide the online bill payment option.
If your statement does not look like one of the two images shown below, we are happy to assist you with bill payment service by telephone. Please call the phone number on your statement to speak with a representative.
You can reach our Billing Customer Service team at 717-531-5069 or 800-254-2619, Monday through Friday, 8 a.m. to 4:30 p.m.
Payment methods accepted
We accept the following online payment methods:
- VISA, MasterCard and Discover
- PayPal and Venmo
- Apple Pay and Google Pay
- eChecks
The Google Chrome browser works best for online bill pay applications.
Secure online bill payment using the Statement or Encounter number
If your billing statement looks like this image, please note the Statement and Encounter numbers, circled in red. You will need to enter one of these numbers when you click the “Pay Online” link below the image.
Secure online bill payment using the Bill Number or Receivable Group ID
If your billing statement looks like this image, please note the Bill Number and Receivable Group ID, circled in red. You will need to enter one of these numbers when you click the “Pay online” link below the image.
Understand Your Insurance Coverage
Before your visit, it is best to call your insurance company to ensure you understand your insurance coverage.
Apply for Financial Assistance
We provide financial assistance for medically necessary services. Assistance is based on family income, family size and assets.
Save up to 13% with AblePay Health
Did you know you could save up to 13% on your out-of-pocket medical expenses with AblePay Health? AblePay is NO COST to you as a patient, works with any primary health insurance and is accepted at all Penn State Health locations. Visit ablepayhealth.com/pennstate to learn more and enroll so you can take advantage of this valuable program. If you have additional questions, please contact AblePay directly at 484-292-4000.
Your rights and protections against surprise medical bills
In accordance with federal law, the No Surprises Act, Penn State Health is committed to protecting patients from balance billing or receiving surprise bills.