You can access your medical records online via our secure website, My Penn State Health, or by submitting completed forms to the Health Information Services office.

Medical records requests

Penn State Health Information Management and Medical Records department are now open to patients and customers. Hours of operation are Monday through Friday 8 a.m. to 5:30 p.m. Please be aware that masks are required when entering the department.

You may have your records mailed to you by calling 833-477-4446.

If you have not yet signed up for My Penn State Health, a convenient, secure website that makes it easy to communicate with your physicians, pay bills, and make appointments. Learn how to sign up and use this service to manage your health care records.

You can also submit a request for your medical records to the Health Information Services office by completing and submitting an authorization form.

• Patient Authorization for Release of Medical Records – English (PDF)
• Patient Authorization for Release of Medical Records – Arabic (PDF)
• Patient Authorization for Release of Medical Records – Nepali (PDF)
• Patient Authorization for Release of Medical Records – Spanish (PDF)

Upon your request and authorization, records will be mailed directly to your health care provider at no charge within seven to ten business days.

We have locations at all of our hospitals to physically pick up your records, should you prefer. Please call 833-477-4446 for information on a location near you.

Visit My Penn State Health

The easiest way to access your electronic medical records is through our secure website for patient tools and information, My Penn State Health.

This site gives you access to your medical records and test results, where you can print a copy for your needs.

The guide to getting and using your health records 

A health record (also known as a medical record) is a written account of a person’s health history, including appointment notes, prescriptions, treatments, tests, and vaccines. It’s also for people who need the record of someone they represent or care for, like a child, elderly parent, or an adult with a disability.

The Office of the National Coordinator for Health Information Technology has developed this online guide to help people through the process of getting and using their health record. Visit The guide to getting and using your health records for more information.