Penn State Health Offers an Easier Way for you to Connect to Care

Penn State Health Virtual Primary Care makes it easy for you to get access to health care services from the comfort of your home. Through telemedicine platforms, you can talk with providers and get diagnosis and treatment plans. Virtual Primary Care offers a wide range of services, including: 

  • Routine checkups
  • Chronic conditions management
  • Medication management
  • Health education

What is Virtual Primary Care?

Virtual primary care lets you build a relationship with a qualified Primary Care Provider, just like you would at a family doctor’s office. It also gives you access to an entire team dedicated to your care, who can help guide you.

Convenient, trusted health care anywhere 

Benefits: 

  • Quick access: Get appointments faster, often for the same day or next day.
  • Convenience: Access health care anytime, anywhere, without needing to travel.
  • Secure and private: All virtual visits are done through a secure telemedicine platform to keep your health information safe.

Frequently Asked Questions

What equipment do I need for a virtual health care appointment?

For a virtual health care visit, you will need:

What if I need to be seen in person?

About 80% of all visits can be done virtually. If your provider decides you need to be seen in person, your care team will help you schedule a visit at a time that works for your schedule.

Will Insurance cover my virtual visits?

If you have health insurance, we will bill your health plan for your visit. Most health insurance plans cover virtual health services, but some have limitations on the type of care you can receive from home. Check with your insurance provider to understand your coverage for virtual care.

How do I get a diagnostic test (e.g., blood draw or imaging)?

We will schedule lab tests or imaging for you at a Penn State Health facility and communicate the results to you quickly.

What if I need specialty care?

Our primary care providers can refer you or consult with a specialist for specific health concerns. We work closely with Penn State Health specialists to ensure you receive comprehensive care tailored to your needs.

Can my children become Virtual Primary Care patients?

Anyone over the age of 18 is welcome to join. We cannot provide care for children under 18 because they need in-person health care and a regular vaccine schedule.

Meet Our Team

Dr. William Nasuti in a professional head and shoulders photograph.

William P. Nasuti, DO

Family Medicine

Kristen Hertzler in a professional head and shoulders photograph.

Kristen M. Hertzler, CRNP, NPC

Nurse Practitioner

Destrie Kramer in a professional head and shoulders photograph.

Destrie N. Kramer, CRNP

Nurse Practitioner

Geneva Neupauer in a professional head and shoulders photograph.

Geneva R. Neupauer, CRNP

Nurse Practitioner

Amber Thomas in a professional head and shoulders photograph.

Amber E. Thomas, CRNP, NPC

Nurse Practitioner

Virtual Primary Care hours

Monday–Friday, 7 a.m.─7 p.m. 
Closed on most major holidays.

Schedule your visit today

Call 833-774-3627